Scope and Consent to Data Practices

Mostbet collects personal data to provide and secure the services:

• Identification and KYC data: full name, date of birth, nationality, identity document details, photos or video verification, address.
• Contact and account data: email, phone, username, language, preferences, communications.
• Transaction and payment data: payment method, masked card or wallet details, deposits, withdrawals, BDT or other currency records, billing information.
• Technical data: IP address, device identifiers, app version, browser type, log files, cookies.
• Usage and behavior data: bets, gameplay, session duration, interactions, responsible gaming settings.

Protection measures include:

• Encryption in transit and at rest; secure key management.
• Role-based access, multi-factor authentication for staff, and strict vendor due diligence.
• Network segmentation, firewalls, DDoS protection, and continuous monitoring.
• Security training, least-privilege controls, and incident response procedures.
• Regular audits, vulnerability testing, and data minimisation.

User rights:

• Access: obtain a copy of personal data and information on processing.
• Correction: update inaccurate or incomplete data.
• Deletion: request erasure when allowed by law and contract.
• Restriction and objection: limit or object to certain processing.
• Portability: receive certain data in a structured, machine-readable format.
• Withdraw consent at any time, without affecting prior lawful processing.

Compliance statement:

• Mostbet follows international standards, including principles similar to GDPR, and respects applicable laws of Bangladesh relating to cyber security, consumer protection, taxation, and lawful disclosure requests.

Contact for rights requests: [email protected].

Mostbet processes personal data only for specified, lawful purposes:

• Account creation and service delivery: register users, verify age/identity (contract; legal obligation; consent).
• Transactions: process deposits, bets, and withdrawals via approved providers (contract).
• Security and integrity: fraud prevention, AML/CFT checks, risk scoring, dispute resolution (legal obligation; legitimate interests).
• Service improvement: troubleshooting, analytics, performance and crash diagnostics, user support (legitimate interests).
• Personalisation: content settings, responsible gaming tools, language and regional preferences (legitimate interests; consent when required).
• Marketing: send product updates and offers; users can manage preferences or opt out (consent; legitimate interests where permitted).
• Legal compliance: respond to lawful requests, enforce terms, maintain records (legal obligation).

Processing is conducted transparently, for compatible purposes only, and limited to what is necessary.

Users can manage their information through account settings or by contacting [email protected]. A request may require identity verification, such as submitting an identity document. Mostbet responds within one month, or informs about any justified extension.

• Access: receive confirmation of processing and a copy of personal data.
• Update: correct or complete inaccurate information.
• Deletion: request erasure when data is no longer needed, consent is withdrawn, or processing is unlawful; statutory retention may apply.
• Preferences: manage marketing and cookie choices in settings or via links in messages.

By using Mostbet, users consent to security checks, identity verification, sanctions screening, and payment data processing by payment providers, banks, card schemes, and wallet services to complete transactions and prevent fraud.

• Services are intended for persons aged 18 or older. Registration by minors is prohibited.
• Automatic age verification is not always possible without identity documents.
• If Mostbet learns that a user is a minor, the account is closed and personal data is deleted where legally allowed.
• Parents or guardians may request deletion of a minor’s data by emailing [email protected] and providing proof of relationship and the minor’s details.

Personal data may be stored and processed outside Bangladesh in countries where Mostbet or its partners operate, including the EU/EEA, the UK, and other jurisdictions. Use of the services indicates consent to such international transfers.

Safeguards:

• Contractual protections such as Standard Contractual Clauses and equivalent measures.
• Vendor security assessments and confidentiality obligations for all partners handling information.
• Technical controls: encryption, access limitation, monitoring, and audit trails.

• This disclaimer forms part of the Privacy Policy and may limit or interpret certain rules to the extent permitted by applicable law.
• The policy applies once the user accepts it by signature (where applicable), electronic acceptance, account creation, or continued use (accession) of the services.
• If any provision conflicts with mandatory law, that law prevails and the remaining policy stays effective.
• Translations are provided for convenience; the English version governs in case of inconsistency.
• Nothing in this policy confirms the legality of gaming services in any jurisdiction. Users are responsible for complying with local laws in Bangladesh and elsewhere.

Cookies are small text files placed on a device by websites or apps. Mostbet uses cookies and similar technologies for:

• Essential operations: sign-in, account security, fraud prevention.
• Statistics and analytics: site performance, crash data, aggregated reports.
• Behavior analysis and personalisation: remembering preferences and settings.
• Improvement and advertising measurement: understanding service usage to refine features.

Retention: up to 1 year, unless a shorter or longer period is needed for security or legal purposes.

Controls:

• Manage preferences via the cookie banner or account settings.
• Adjust browser or device settings to block or delete cookies; essential cookies may be required for core functions.
• Some third-party analytics or advertising partners may set their own cookies; their policies apply.

Use of the online services signifies full acceptance of this Privacy Policy. The most recent version on the websites prevails over any prior versions. Continued use after changes indicates acceptance of the updated policy. Users are encouraged to review the policy periodically to stay informed about the collection and use of personal data.

Mostbet may share personal information in limited cases:

• Service providers: KYC/AML vendors, payment processors, banks, card schemes, wallet services, analytics, cloud hosting, customer support tools.
• Legal and compliance: regulators, law enforcement, dispute resolution bodies, tax authorities, and courts where required by law.
• Corporate transactions: mergers, acquisitions, or restructuring, subject to confidentiality.

A list or description of key processors and partners is provided on the websites or upon request. If a specific party is not listed, users are informed of the purpose and scope before collection or use when feasible. Providing data for these purposes constitutes consent where required by law.

The services may contain links to third-party websites or services that operate under their own privacy policies. Mostbet does not control and is not responsible for how those sites process personal data. Users should review the privacy information of any external site they visit and exercise caution before sharing information.